Tourism Administration Specialist 80% (m/w/d) - Luzern

Discover Bucherer

Bucherer stands worldwide for the highest quality in the trade of exclusive watches and fine jewelry. With a unique combination of tradition, innovation, and masterful craftsmanship, we have established ourselves as a market leader. At over 100 locations, we inspire our demanding clientele every day. With passion and perfect hospitality, we create unforgettable customer experiences. Over 2,000 dedicated employees share a common passion: the fascination for unique products and the art of creating special moments for our customers.

Your role with us

• You personally look after the international tour guides in the Tourism Office and are their first point of contact on site
• You maintain telephone and written contact with the tour guides and record and process relevant data in our systems
• You independently manage the cash register, including daily cash reconciliation
• Various administrative tasks (creating reports, surveys on service quality, etc.) are also part of your area of responsibility
• In addition, you support the locations of Bucherer AG throughout Switzerland with technical system queries and provide competent support
• In close cooperation with the sales team in Luzern, you ensure a smooth flow of information and optimal support

What you bring with you

• You have a commercial vocational training or a comparable qualification. Experience or knowledge in the tourism industry is an advantage
• You enjoy dealing with people and feel comfortable in an international and multicultural environment
• With your professional, well-groomed appearance and your strong service orientation, you create positive experiences
• You bring very good user knowledge of common MS Office programs and are proficient in using digital work tools
• You have very good German and English skills at least at C1 level
• Knowledge of the Chinese language (Mandarin) is an advantage.
• A willingness to work flexible and irregular hours, including weekend shifts, completes your profile

Why work at Bucherer?

Because we offer more than just a job – with us, passion makes the difference.

Our employees share the enthusiasm for excellent craftsmanship, highest service quality, and real teamwork. We combine Swiss tradition with international flair and create a working environment in which quality and cohesion are highly valued. We promote individual development, live innovation, and offer space to unfold your own potential – together in a team that inspires and connects.

At Bucherer, we benefit from, among others, the following advantages:

• 40 hours target working time
• At least 27 days of vacation
• Flexible working time models
• Attractive terms of purchase for watches and jewelry
• Very advanced benefits upon the birth of a child
• Attractive benefits from the pension fund and social insurances

We look forward to your application!

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