Temporary Customer Service Center Employee

80 - 100%

Your tasks

• You process inquiries via telephone and in writing from our customers and thereby support our agencies
• You are responsible for processing insurance changes as well as for the data processing of various documents, and ensure that the specified deadlines and quality standards are met.
• You support the team in answering emails and inquiries via our CRM

Your profile

• You have commercial experience and are proficient in using the PC
• You are flexible and uncomplicated regarding the tasks to be completed
• You possess a quick grasp as well as the will to deliver a high and qualitatively flawless performance even in a hectic atmosphere
• You bring good German skills in speaking and writing

Here you can learn more about Visana from the perspective of our employees (https://www.visana.ch/de/visana/arbeiten_bei_visana/einleitung_und_uebersicht)

Contact

Laura Sommer

HR Recruiting Partner

031 357 95 78

Delfina Dreshaj

TeamleiterIn Kundenservice-Center FS4

About us

We at Visana shape the future of healthcare -- with passion and innovation.

Do you want to make a difference? Then you have come to the right place!

Visana, with 922'000 private and 16'300 corporate customers, is a leading Swiss all-sector insurer based in Bern. We accompany our customers in a wide variety of life situations -- from health and pension to housing and mobility to individual solutions for companies.

Take the next career step -- our team is looking forward to meeting you!