Team Lead Billing / Process Manager

The Zentrum für Zahnmedizin der Universität Zürich (ZZM) is an internationally recognized clinic, training, and research center. In six specialized clinics and one institute, dentists and scientists work at the forefront of knowledge and in interdisciplinary teams to achieve the highest quality in patient treatment, teaching, and research.

In the Klinik für Oralchirurgie, patients are treated in the entire field of dentoalveolar outpatient surgery and implantology. Furthermore, a daily mucosal clinic takes place. The clinic provides its services according to modern quality-related guidelines.

For our billing team, we are looking for a committed personality as a sickness replacement.

Team Lead Billing / Process Manager

Tasks

• Leadership and supervision of the billing team including personnel deployment planning, task coordination, and employee development
• Ensuring correct, complete, and timely billing
• Examination and processing of services, invoices, cost estimates, and cost guarantees
• Processing of patient inquiries and invoice complaints
• Analysis and optimization of existing processes as well as development and implementation of efficient workflows
• Creation, monitoring, and presentation of relevant KPIs and metrics
• Close cooperation with clinic and team management, reception, treating clinicians, finance/controlling, IT, HR, as well as external partners

Profile

• Sound vocational or further education in the field of finance, accounting, or comparable qualification; min. 6 years of professional experience
• Leadership experience
• Sound knowledge of dental tariff and billing systems as well as in the calculation of cost estimates is an advantage
• Experience in process design and change management
• High affinity for numbers as well as a structured, reliable, and solution-oriented way of working
• Assertiveness, conflict management skills, negotiation skills, and discretion
• Very good German skills; English skills are an advantage

We offer:
We offer you interesting, versatile, and challenging tasks under cantonal employment conditions. The workplace is located in the heart of Zürich with good connections to public transport. We look forward to receiving your complete application dossier.

We offer

Our employees benefit from diverse and attractive offers. Learn more at:

Work location

Zentrum für Zahnmedizin

Information on application

Further information

Questions about the position

Leonie Meuli
Verwaltungssekretärin

Working at the UZH

As the largest university in Switzerland, the Universität Zürich offers a variety of attractive positions in different subject areas and professional fields. With around 10'000 employees and currently 12 professional profiles for apprentices, the university offers an inspiring working environment in cutting-edge research and education. Use your talent and your skills with us. Learn more about the UZH as an employer!

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