Team Lead User Services 80 %

As the largest university in Switzerland, the Universität Zürich offers a variety of attractive positions in different departments and professional fields. With around 10'000 employees and currently 12 professional profiles for apprentices, the university offers an inspiring working environment in cutting-edge research and education. Put your talent and skills to use with us. Learn more about the UZH as an employer! ###

Tasks

• Personnel leadership and professional development of a team of around five employees
• Responsibility for the operational tasks of the team as well as active participation in day-to-day business
• Coordination of interfaces and cooperation with contact persons within the UB and the UZH
• Participation in smaller and larger projects for library development: optimization and further development of the service offering and the User Services

Profile

• Completed training as Fachfrau/-mann Information und Dokumentation EFZ and completion of a university degree (university or university of applied sciences) at Bachelor level or equivalent training
• Several years of professional experience in the user services area of a scientific library; knowledge of the library system Alma is an advantage
• Experience in personnel leadership, project management and strategic further development of services is an advantage
• Committed, solution-oriented personality with a confident appearance and high social competence
• Efficient, independent and self-reliant working style; willingness to perform
• High customer and service orientation, team and communication skills
• Very good German and good English skills