Clerk specializing in Child and Adult Protection (KES) 80%

Are you an organizational talent with a heart and looking for a new challenge? Do you feel like taking on varied tasks for a small but fine social service between Bern and Burgdorf?

To complement our team, we are looking for, starting from 01. December 2026 or by arrangement, a

Clerk specializing in Child and Adult Protection (KES) 80% ##

The polyvalent Regionaler Sozialdienst Hindelbank und Umgebung (RSHi) fulfills the tasks of statutory social assistance (SH) for the resident municipality of Hindelbank and the contractually affiliated municipality of Krauchthal and carries out mandates in child and adult protection (KES). The social service team consists of five social workers and three clerks. In the polyvalent social service, nearly 250 dossiers are managed in the areas of SH and KES.

The RSHi is expected to be merged with the Regionaler Sozialdienst Untere Emme in Kirchberg as of 01.01.2028 (subject to the decision of the municipal assembly in December 2026). In the event of a merger, the employees of RSHi would be taken over by the RSDUE.

These are your main tasks: ###

• As the first contact person at the reception, you receive, process, or forward telephone, written, and personal concerns and inquiries from clients.
• You work together with the case-leading social workers and support them administratively (correspondence, documentation, and data maintenance).
• You bear the administrative responsibility in the KES specialist area.
• You are responsible for payment transactions and client accounting in adult protection.
• You check and account for invoices and credit notes.
• You carry out investigations regarding social insurance law claims. Additionally, you are the contact person for external offices such as the tax administration, health insurance companies, and banks.
• You are the first point of contact for PriMas (Private Mandate Holders).
• You represent your team members during absences.
• In the event that the merger with the RSDUE takes place: Participation in this exciting process of organizational development.

What you bring with you: ###

• KV training
• Work experience in a social service or a municipal administration and/or in accounting
• Sense of responsibility and flexibility
• Enjoyment of direct interaction with people
• If possible, knowledge of KLIBnet
• Joy and willingness to take on professional and personal responsibility in a small team

We offer you: ###

• a cheerful, motivated team that meets at eye level
• The opportunity to participate in organizational development and the shaping of your tasks
• Attractive employment and working conditions as well as a modern infrastructure
• Flexible working hours thanks to a annual working time model
• Good public transport connections and free parking spaces directly next to the Gemeindehaus

Are you interested? Then apply today via e-mail. Applications will be accepted on a rolling basis.