Administrative Manager and business support 100% temporary

• 21 August 2026
• 100%
• Temporary
• Avenue Emile Jacques Dalcroze5, 1204 Genève

FICOBA has been active since 1982 as an expert in the temporary and permanent placement of qualified candidates. We act as a partner to a demanding clientele in the selection of their future employees.

Mandated by our client, in the public sector in Genève, we are looking for an Administrative Manager and business support for a 6-month temporary mission, available immediately for a 100% position.

Administrative Manager and business support 100% temporary

Missions:
The hired person's main mission will be to ensure business support activities (telephone and emails) around a new IT tool. They may also have tasks related to administrative management and data control.

Concretely, they will be required to:

• process, control and monitor data and announcements from different services;
• analyze and process cases of error or inconsistencies in the data;

respond to user requests and provide first-level support;

• accompany users with their questions related to data, the use of the new tool and processes;
• participate in the verification of data quality;
• document the cases handled and ensure their follow-up (ticketing);
• participate in functional tests of the new tool in collaboration with the IT teams;
• identify recurring problems and propose improvements to processes or tools;
• contribute more broadly to the operational management and the proper functioning of the applications.

Profile sought:

• A few professional years in an administrative function or file management in customer support.
• Experience in social insurance is a great advantage.
• Proficiency with IT tools as well as an analytical mind and understanding errors or inconsistencies.
• Strong ability to adapt and strong service orientation.
• German: C1 minimum
• Italian: B2 minimum
• French: C1