Front Desk, Guided Tours & Local Outreach Assistant 60%

Workload: 60% / approx. 25 hours per week
Supervisor position: Administrative Director / Operational Management
Place of work: Muzeum Susch / Art Stations Foundation CH, Susch, Engadin
Start date: Immediately or by arrangement

About Muzeum Susch
Muzeum Susch was founded by Grażyna Kulczyk under the Art Stations Foundation CH and is an internationally known museum for contemporary art in the Lower Engadine.
The museum is located in a carefully restored former monastery and brewery complex. The focus is on special exhibitions, the connection of art and architecture, as well as artists and themes that have received less attention in art history so far. A particular emphasis is placed on pioneering female artists.

About the position
For this position, we are looking for a person who enjoys working with people and connects different areas: our museum visitors, the local population in the Engadin, regional partners, and daily museum operations.
You will be one of the first contact persons for our guests at the reception and will convey our exhibitions as well as the special architecture of Muzeum Susch through guided tours.
You will work in a small team and, together with your colleagues, take on tasks at the reception, in the organization of guided tours, and in maintaining our contacts with hotels, tourism offices, cultural institutions, and municipalities in the region.

Your tasks

1. Reception & Guest Services

• Friendly reception and information for visitors
• Selling tickets and operating the cash register
• Providing orientation and general information about the museum
• Taking telephone calls and answering general email inquiries
• Receiving groups and providing information about our current exhibitions and the museum's architecture

1. Guided Tours & Organization

• Conducting guided tours in German for our museum visitors
• Coordinating the calendar for guided tours and group visits together with your colleagues at the Front Desk

1. Local Networking & Regional Contacts

• Maintaining regular and personal contact with our partners in the Engadin, for example with hotels, tourism offices, local companies, and surrounding municipalities
• Coordinating the distribution of flyers, brochures, and posters at regional partners

1. Local Events

• Assisting in the organization and implementation of smaller events, meetings, and offers for the local population

1. Support as needed

• Supporting the opening or closing of the museum as needed
• Providing support for museum supervision as well as opening and closing routines as needed

1. Teamwork

• Contributing to good, respectful, and reliable cooperation within the team
• Working discreetly and responsibly and contributing to a pleasant atmosphere in the museum

Working hours
Workload: 60%, distributed over 3 working days per week, approx. 25 hours
Working days: Friday, Saturday, and Sunday or Thursday, Friday, and Sunday – by arrangement.
The planning of Sunday work and rest days is carried out according to the requirements of the Swiss Labor Act.

Who we are looking for

• Experience in customer service, hospitality, tourism, sales, or the cultural sector is an advantage. - Even more important to us are the joy of contact with people, motivation, and reliability.
• Good German language skills in speaking and writing are required, as you will communicate with our guests daily and conduct guided tours in German.
• Romansh language skills are a big plus.
• English or Italian language skills are also welcome.
• You work independently, are reliable, and approach visitors and regional partners openly and friendly.
• You possess a valid work permit for Switzerland or Swiss/EU/EFTA citizenship.

What we offer

• A varied activity in an internationally known museum for contemporary art in the Engadin
• An extraordinary historical place of work
• Cooperation in a small, personal team
• Fair remuneration according to the standards of the Swiss cultural sector

Application
Please send us a short introduction and your CV to Laura Garcia (Administrative Director) at:
info@muzeumsusch.ch
We review applications continuously until the position is filled.

Remuneration:
on request

Contact:
Laura Garcia
Surpunt 78, 7542 Susch
info@muzeumsusch.ch
https://www.muzeumsusch.ch/