Customer Advisor at La Poste, "on the job" training

Do you enjoy personal contact with customers? Do active selling and advising bring you joy? Together, we create connections in Switzerland. With you, we weave a bond of proximity with people.

Make a difference

• Be part of the committed team in Lausanne and bring your sense of human contact to people coming to the counter and the sales floor.
• You sell all postal and non-postal brand items, such as regional products or the various offers in the telecommunications field.
• You also actively advise our customers regarding services in different sectors, such as for example health insurance funds, insurance, and banks.
• Within your team, you have the possibility to assume responsibilities within the framework of different roles and, thus, pursue your personal development.
• If you have never worked in a La Poste branch before, we will take care of preparing you! During our four-month "on the job" training, you will prepare optimally for your new role as a customer advisor. During this period, your occupancy rate is 80% and, once you have obtained your diploma, you work part-time as you wish. You will find further information on professional retraining in the Factsheet Reconversion at La Poste.

What you bring

• Your innate sense of sales and your open and sociable character allow you to actively seek exchange with our customers.
• You have basic training in retail or sales.
• Of an affable and autonomous nature, you are comfortable in all kinds of situations.
• You are proficient in digital tools and use common MS Office programs with ease.
• To provide competent advice, you must have an excellent command of French. Knowledge of other languages is an asset.