Technical Assistant (60%)

The Neuchâtel reference for the energy transition, Viteos ensures the supply of energy as well as the remote management of water, electricity, gas and heating/cooling networks to more than 100'000 client-e-s. The Viteos group offers both individuals and companies efficient, global and sustainable solutions in the fields of infrastructure, photovoltaics, storage batteries, heat pumps or even electric mobility. Present in Romandie with its subsidiaries Viteos Solutions, Swiss-Green, Betelec, FTG and EMG Electroprocess, the Viteos group employs more than 500 people. Each of our companies pursues a responsible environmental and societal policy and is committed to being a trusted partner, close to its clientele. Technical Assistant (60%) Your role at the heart of the energy transition! We are looking for a technical assistant to strengthen our Customer Advisory Service. You will be the true administrative pillar of the team, in direct contact with our technical sales representatives and our clients. Our mission? To advise and accompany individuals and companies in their projects related to energy. Your daily missions * Prepare, register and ensure the follow-up of sales files * Manage calendars, organize appointments and coordinate exchanges * Answer client questions, perform follow-ups and relay information internally * Participate in the preparation and management of commercial offers * Ensure general reception (clients, suppliers) and the processing of requests * Update our databases * Manage correspondence (mail, filing, drafting, archiving) * Actively contribute to a smooth and high-quality customer experience What you bring * CFC in commercial employment or equivalent training * Minimum 2 to 3 years of experience in a similar technical-administrative or commercial function * Ease on the phone and comfortable in exchanges with the clientele * Mastery of office tools (Word, Excel, Outlook, CRM, etc.) * Very good writing skills and sense of organization * You are autonomous, rigorous, reactive and you know how to manage priorities A glance at your advantages: [Click here to learn more](< >) Desired start date: to be agreed (This position is open to any person, regardless of their gender, identity, origin or situation). j4id10449429jm j4it1043jm j4iy26jm