Retail Consultant (m/f/d) in our Aesop Store Bern / temporary until 31.12.2026 | L'Oréal Careers

Type of employment: Part-time (approx. 80h/month)

Temporary: November - December 2026

Work location: Bern

Aesop - a part of L-Oréal Luxe since 2023 - was founded in 1987 in Melbourne. For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to flourish. As a global retail company, we offer professional development and advancement opportunities that are aligned with career-related goals and desires.

Our approach to skincare is characterized by meticulous attention to detail; we use exclusively highly effective ingredients to create formulations that appeal to mind and senses. The same careful approach shapes our recruitment process: We seek reflective, inspiring personalities with diverse perspectives who bring out the best in themselves and others.

Our goal is to find the right balance between people, planet, and profit and to actively reduce our ecological footprint to protect the planet that provides for us so generously. So far, this path has made us a certified B Corp. We are passionately committed to building a more sustainable and inclusive society.

The holiday season is one of the special times of year at Aesop. For our store in Bern, we are looking for Seasonal Retail Consultants (m/f/d) in part-time starting from 01.11.2026 to support our team during this vibrant time and help create unforgettable customer experiences.

As a Retail Consultant, you represent our desire to engage customers, listen to them, and introduce them to products that are relevant to them. You welcome customers into our spaces and deepen the way our products are experienced through targeted interactions. By presenting products that meet customer needs, you ensure an exceptional, holistic customer experience that contributes to our overall economic success.

Your tasks

Mindful customer encounters: An invitation to a slowed-down store experience through a warm and attentive greeting that creates a trusting atmosphere.

Gift consultation & festive shopping experiences: Accompanying customers in selecting meaningful gifts through individual recommendations, careful product presentations, and consultation that is equally attentive and personal.

Sensory product experiences & rituals: Creating multi-sensory experiences (e.g., hand washing rituals or fragrance samples) that make products tangible and create a deep connection to the brand.

Holistic customer experience in the store: Accompanying customers through their entire stay, from the first contact to the farewell at the door, with a focus on details and a lasting positive experience.

Sustainable customer loyalty: Building trusting relationships and an authentic brand experience that promotes return visits and recommendations.

Your profile

Consulting & sales talent: Initial professional experience in customer service combined with demonstrably successful, goal-oriented sales competence.

Empathy & communication strength: Excellent communication and problem-solving skills as well as a high degree of empathy to build strong, trusting relationships with customers and colleagues.

Expertise in cosmetics (advantageous): Passion in the field of skincare as well as a good sense for the segments of haircare, body care, fragrances, and lifestyle products.

Flexibility during the holiday season: You are flexibly deployable during the Christmas business and bring the willingness to work also on weekends and on high-sales days.

Store Operations & merchandise care: Support with goods reception, replenishing sales areas, and organizing stock to ensure a smooth flow in daily store operations.

Our offer:

• A job in a crisis-resistant, growing market with a comprehensive range of social benefits
• An attractive and competitive remuneration
• Participation in one of the most exciting and vibrant times of the year in retail
• Perspective for possible continued employment after the conclusion of the holiday season (depending on business requirements)

Diversity, Equity & Inclusion

At L-Oréal we know: True innovation and creativity arise from diversity. Therefore, we actively promote a work environment based on equity, diversity, and inclusion. We value the unique perspectives and talents of our employees as the key to our success.

Discrimination or harassment of any kind, e.g. based on gender, skin color, religion, sexual orientation, gender identity, age, origin, disability, or other protected characteristics, is not tolerated by us. Diversity and inclusion are firmly anchored in our corporate culture. If you would like to learn more about this and about our initiatives in this area, please feel free to stop by here.