Accommodation and Landlord Support & Tourist Tax Manager (60 % to 80 %)

The Verein Thun-Thunersee Tourismus (TTST) is committed with great dedication to guests and partners around Lake Thun. The values of open communication, mutual trust and respect, sense of responsibility, teamwork, and a feedback culture at eye level are lived by us every day. Our leadership culture is based on cooperation, communication, and delegation.

To strengthen our team, we are looking for from January 2027 or by arrangement a

Accommodation and Landlord Support & Tourist Tax Manager (60 % to 80 %)

The Accommodation and Landlord Support department manages over 700 accommodations in the Thun-Thunersee region. Daily work includes processing accommodation memberships, master data entry and maintenance of the accommodations in the systems, tourist tax collection, as well as support for landlords and employees of the surrounding tourism offices regarding questions or concerns.

Your tasks

• You create the billing of the tourist taxes in the Thun-Thunersee association area and are responsible for the tourist tax collection in the city of Thun.
• You are responsible for the control of the tourist tax statements and ensure their correct processing.
• You analyze existing tourist tax processes and continuously develop them further.
• You answer questions from landlords and tourism offices of the region regarding feratel Deskline, the registration system, and the guest card tool, and conduct training if necessary.
• You maintain and update the master data in feratel Deskline, including the registration system and guest card tool.
• You advise landlords competently on memberships and ensure the smooth processing of entries and exits.

Your qualities

• You have a commercial education or further training; experience in the area of tourist taxes is an advantage.
• You have a high affinity for different systems and programs. Ideally, you already bring knowledge in feratel Deskline and Cobra.
• You are a team-oriented personality and are characterized by an exact way of working.
• You bring enthusiasm for tourism and enjoy contact with various stakeholders.
• You think in networks and have a quick grasp.
• You enjoy active customer contact – by telephone, in writing, and in person.
• You have very good German skills; other languages are an advantage.

What awaits you

We offer you a varied and exciting job in a central location at Thun station in a motivated and well-coordinated team. We live a "Du" culture. We strengthen team competence and team spirit with internal training and events. Additionally, you benefit from interesting fringe benefits and attractive employment conditions.

Show us who you are!

We look forward to your electronic application by 30 October 2026.

Also welcome uncomplicately without a cover letter.

For questions about this position, Enia Ruffener, Head of Accommodation and Landlord Support, is happy to assist you: Telephone 033 225 90 06.

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