ASSISTANT CLAIMS SUPPORT BACK OFFICE 80-100%

For over 200 years, GVZ Gebäudeversicherung Kanton Zürich has been insuring all buildings in the Canton of Zurich against fire and natural hazard damage and is committed to the protection of people, animals, and property through prevention and intervention. With our commitment to fire protection, natural hazard prevention, and fire departments, we ensure more safety in the Canton of Zurich.

For our insurance department, we are looking for dedicated support starting 1 December 2026 or by arrangement, temporarily until the end of May 2027, to provide relief in the administration of the currently numerous claims inquiries and notifications.

ASSISTANT CLAIMS SUPPORT BACK OFFICE 80-100% #

How you can make an impact with us ###

• Answering telephone inquiries and providing relief in customer service
• Processing various customer inquiries via e-mail and telephone
• General administrative tasks in connection with the processing of claim notifications
• Changes and data processing in the claims processing system

What you bring with you ###

• Initial experience in the administrative field, insurance experience is an advantage
• High service orientation, resilience, and flexibility
• Quick comprehension and friendly interaction with customers (telephone, e-mail)
• Very good IT affinity (e.g., in handling MS Office)
• Open-minded, helpful, and dedicated personality
• Very good oral and written German skills mandatory

GVZ is an independent public enterprise and employs around 145 internal and 250 part-time employees. Become part of our team now - attractive working and employment conditions included.

Your benefits ###

Flexibility and freedom

Compensation and social benefits

Mobility and health

Development and career

Do you have questions? ###

We are happy to be there for you:

Julia Bolliger
HR Manager
044 308 21 57
julia.bolliger@gvz.ch

Technical information will be gladly provided by:

Kaspar Meier
Supervisor Claims Support ID
kaspar.meier@gvz.ch

Have we piqued your interest? We look forward to your application, which you can submit online via the application button.

Would you like to learn more about us? Visit our website: www.gvz.ch

Work location

GVZ Gebäudeversicherung Kanton Zürich
Thurgauerstrasse 56
8050 Zürich

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