Customer Relations Coordinator 100% (a) temporary for 6 months

Our client is a successful trading company in the spirits market. We are looking for a personality who likes to participate, think entrepreneurially, and contribute their part to the success in a dynamic team. For the location in Zürich, we are looking for an engaged, determined, and team-oriented personality as of immediately or by arrangement as

Customer Relations Coordinator 100% (a) (temporary for 6 months)

These are your tasks:

• You accompany our customer orders from preparation through entry to control, including EDI orders
• You create invoice corrections and credit notes and take care of customer complaints in a solution-oriented manner
• You prepare customer service data and thereby support the creation of relevant KPIs
• You process returns from customers and events and ensure a smooth process
• You create and maintain order forms and work closely with Sales, Marketing, and our logistics partner
• You maintain customer master data and check price lists in the ERP system and ensure high data quality

These are your skills:

• You have completed commercial training and bring several years of experience in Customer Service
• You speak fluent German, and have good French and English skills
• Ideally, you have experience in the Customer Service of a consumer goods company
• You work in a customer-oriented, solution-thinking manner and with a high service standard
• You convince through communication strength, team spirit, and an open manner
• You work independently, responsibly, and feel confident in dealing with ERP systems

Can we inspire you to take on a decisive role in an international and competent company? Are you motivated to tackle challenging tasks and thereby achieve effective added value for your professional environment? Then please send your complete application documents including a photo by e-mail to Frau Sandra Bernet. She is also available to you for additional telephone information.

Freestar-People AG
Sandra Bernet-Meier
Riedtlistrasse 19
8006 Zürich
sbernet@freestar.ch