Commercial Employee – 60 %

--- base: meta-keywords: meta-viewport: width=device-width, title: Commercial Employee (M/F) -- 60 % --- Commercial Employee (M/F) -- 60 % ====================================== Commercial Employee (M/F) -- 60 % -------------------------------------- Working days: Tuesday, Thursday and Friday Start date: 1st January 2027 ### Who are we? Roger Seematter SA is a Swiss SME specializing in the sale, installation, maintenance, and repair of professional equipment intended mainly for the hospital hygiene and laundry sectors. In order to complete our administrative team, we are looking for an experienced, organized commercial employee with an excellent sense of customer service. You will work in complementarity with a colleague occupying a similar position at 60 %, thus ensuring an administrative presence throughout the week, with a common day on Friday to facilitate coordination and file follow-up. ### Your missions Reception and administrative management * Ensure the management of our telephone switchboard and the reception of incoming calls. * Receive, sort, and process emails addressed to the company. * Ensure commercial and administrative correspondence. * Receive, sort, and distribute incoming mail. * Prepare and frank outgoing mail. * Write letters, administrative documents, and meeting minutes. * Ensure various administrative tasks related to the smooth running of the company. Administrative support to the technical service * Receive intervention requests from our clientele. * Question customers in a targeted manner to gather the information necessary for handling requests. * Identify the nature of the reported problems and evaluate their degree of urgency. * Create and complete work reports intended for technicians. * Ensure the invoicing of after-sales service interventions. Commercial management * Ensure the processing and follow-up of detergent product orders. * Establish the corresponding invoices. * Ensure the administrative follow-up of files and orders. Occasional replacements * Occasionally ensure the replacement of the person responsible for intervention planning. * Ensure the replacement of our sales assistant during her absences, taking charge of the administrative and commercial tasks necessary for the continuity of service. ### Your profile * CFC in commercial employment or training deemed equivalent. * Proven professional experience in a versatile administrative function. * Experience in managing a telephone switchboard desired. * Excellent sense of customer service and ease in telephone contacts. * Good analytical spirit and ability to ask the right questions to understand and evaluate requests. * Ability to identify priorities and manage several tasks simultaneously. * Excellent command of French, both spoken and written, and very good writing skills. * Ease in writing correspondence and minutes. * Mastery of standard IT tools. * Autonomy, rigor, discretion, and sense of responsibility. * Team spirit and ability to collaborate effectively with different interlocutors. * Knowledge of German is an asset. * Category B driving license and personal vehicle indispensable, as our company is located in an industrial zone poorly served by public transport. ### We offer you * A permanent position at 60 % within a human-sized SME. * A regular schedule spread over three days: Tuesday, Thursday and Friday. * A varied and versatile activity, in contact with customers and our technical teams. * A 13th month salary. * A free parking space available. * Training on our internal tools and procedures. * A dynamic work environment and an experienced team. * Employment conditions in relation to your skills and your experience. ### Interested? We look forward to receiving your complete application file (CV, work certificates and diplomas). Important: the working days (Tuesday, Thursday and Friday) are fixed. A driving license and the availability of a personal vehicle are indispensable to access our company. Roger Seematter * Roger Seematter Chemin de la Veyre d'en Haut A11 1806 St-Légier * [ ](< >) jpid1cf2292jm jpit1145jm jpiy26jm