Global E-commerce Coordinator

• 16 septembre 2026
• 100%
• Indefinite duration
• 2504 Biel/Bienne
• Log in to see the salary estimate from jobup.ch

JOIN OUR TEAM

Founded in Lancaster, Pennsylvania, in 1892, Hamilton creates watches with a unique balance between authenticity and innovation. Its timepieces synchronized the first railways and provided the time to aviation pioneers and American soldiers. Appreciated by filmmakers for decades, Hamilton watches have appeared in more than 500 films, with custom pieces playing a key role in several Hollywood blockbusters. With a continuous commitment to craftsmanship and precision, Hamilton launched the world's first electric watch in 1957 and the first LED digital watch in 1970. A member of the Swatch Group, the world leader in watchmaking manufacturing and distribution, Hamilton's current collections combine its American spirit with true Swiss precision.

• At Hamilton, we value authenticity and innovation not only in our watches but also in our employees. We bring our dedication to excellence and our spirit of adventure to every project.
• Composed of individuals from all over the world, our team appreciates people who propose bold ideas and make them happen. We believe that the sky is not the limit, but simply the beginning.
• Designed for adventurers, pioneers, creators, and everyday heroes, our watches do much more than tell time; they tell a story. Join our team and start your Hamilton story!

THE ROLE

We are looking for a Global E-commerce Coordinator to join our global Digital Business team as part of a 6-month fixed-term contract, replacing a maternity leave.

In this position, you will report to our Global E-Commerce Manager and will be responsible for supporting the execution of corporate e-commerce projects and ensuring smooth coordination between different teams. You will contribute to the company's digital growth by supporting project execution, strengthening our digital presence with wholesale partners, and ensuring the smooth running of e-commerce operations. Key responsibilities & missions, including but not limited to:

Corporate e-commerce operations & project coordination:

• Coordinate and execute e-commerce tasks on Adobe Commerce, ensuring accurate and timely updates. Responsibilities include, but are not limited to: resolving order management issues, system maintenance, price updates, creation of product pages (PDP), collaboration with external parties on product descriptions according to the product roadmap, coordination of feature updates, management of translations and data updates, market support, and training. Also ensure the continuity of e-commerce actions in case of absence.
• Create and maintain support documentation, highlighting best practices for our upcoming new e-commerce platform.
• Support and assist the optimization of final objectives on the website: updating the store locator, Check and Reserve updates, Mall Clicks updates. Act as the point of contact for international market requests.
• Help improve and optimize the customer experience on the corporate site.
• Work closely with the Global E-Commerce Manager on local e-merchandising strategy, e-commerce projects, the roadmap, and growth opportunities.

Marketplace & third-party distributor coordination:

• Maintain marketplaces & digital marketing activities in collaboration with local teams and agencies (Amazon, Rakuten, Naver, JD, Tmall, Onliners).
• Ensure the smooth functioning of third-party marketplaces, guaranteeing that product listings are consistent and optimized.

Special Bracelet Project:

• With the support of the Global Ecommerce Manager, develop and coordinate how we sell bracelets online in collaboration with all relevant internal departments.
• Monitor and evaluate the evolution of cross selling and identify new opportunities.

YOUR SKILLS

• University degree in Marketing, Sales, Digital or business administration
• Initial experience in e-commerce and online commerce management is a plus
• Digital native and passionate about e-commerce
• Interest in project coordination (planning, task and budget monitoring, etc.)
• Knowledge of the e-commerce technical environment
• Comfortable with numbers
• Ability to communicate technical information to various stakeholders
• Team spirit with good interpersonal skills
• Proactive, autonomous and results-oriented
• Pragmatic and capable of solving complex problems
• Meticulous approach
• Native French or German speaker with a good knowledge of the other language
• Proficiency in English
• Knowledge and understanding of the digital environment, especially Magento, is a plus
• Knowledge of SAP is a plus

YOUR MINDSET

At Hamilton, we look for people who stand out through their commitment to excellence and a curious mind. Successful members in our organization have a pragmatic personality, as well as excellent communication and organizational skills. They develop and implement bold initiatives that strategically balance risks and result expectations, and work both in teams and as independent decision-makers. We bring passion and enthusiasm to every project and value people who work hard to achieve their goals. With many growth opportunities, this role will be both challenging and gratif