IT coordinator technician 40-50% User and infrastructure support

• 14 September 2026
• 40 - 50%
• Indefinite duration
• Avenue de la Gare 3, 1950 Sion

La Fondation Addiction Valais¦Sucht Wallis is the cantonal reference for addiction. It offers specialized support to anyone facing addictive behavior (with or without substance), as well as to their loved ones. It is composed of five counseling and support centers, a day center, three residential centers, socio-educational support services at home, and central services. The Foundation is inspired by the recovery model, through an individualized approach built with each and every person.

With a view to the development of our infrastructures, we are looking for our future

it coordinator technician 40-50%

User and infrastructure support

Your responsibility:

You ensure the proper functioning of the IT and telephony environment of Addiction Valais by guaranteeing the availability of equipment, user support, and the maintenance of business applications.

To this end, you:

• Provide 1st and 2nd level IT support to users (130 employees).
• Install, configure, and maintain IT workstations.
• Participate in the administration of the IT infrastructure in collaboration with specialized providers.
• Coordinate interventions with IT and telecommunication service providers.
• Participate in the daily maintenance of business applications and serve as the contact person with external providers.
• Manage user accounts and access rights according to internal procedures.
• Ensure the management, installation, configuration, and support of telephony solutions.
• Ensure compliance with IT security policies and raise user awareness of best practices.
• Participate in continuous improvement projects for infrastructures, digital tools, and user services.

Yourself:

You hold:

• A CFC in computer science completed by a technical maturity or training deemed equivalent.

You justify:

• Significant field experience in IT support and workstation maintenance.
• Proven experience in application support and in the administration or support of IP telephony solutions.
• Confirmed experience in a multi-site work environment.
• A good understanding of German in a professional context.

You demonstrate:

• An ability to anticipate and analyze.
• A strong solution orientation.
• An aptitude for collaboration and diplomacy.

We offer you:

• A strategic function within a reference institution.
• A demanding, stimulating, and constantly evolving professional environment.

Start date: to be agreed

We invite you to send us your complete application file (CV, cover letter, work certificates, and diplomas) accompanied by an up-to-date extract of your criminal record by email by 28 September 2026 to the email address Write an email.

Additional information:

Thomas Urben, director, Write an email or at 027 329.89.00