ICT Supporter (50%) in the Central Secretariat Bern

The Gewerkschaft des Verkehrspersonals is the largest and strongest union in the field of public transport. The SEV is looking for, effective immediately or by arrangement, an

ICT Supporter (50%) in the Central Secretariat Bern

You ensure that our IT works easily in everyday life.

For our Central Secretariat in Bern, we are looking for a committed and service-oriented personality who competently supports our employees with all IT questions. Our IT infrastructure is operated together with an external IT partner. You support our employees, coordinate concerns with our IT partners, and ensure that our systems work reliably. You are also a supporting position for the membership service.

What awaits you

• You ensure the smooth operation of our IT and communication systems
• You manage our IT environment with Citrix, Active Directory, and Microsoft 365
• You receive support requests and fault reports, analyze them, and find solutions in 1st and 2nd level support
• You install, configure, and maintain hardware and software
• You support our employees with IT questions and provide training
• You document processes, solutions, and know-how
• Responsibility for the annual mailing of membership cards and documents
• Responsibility/support for templates as well as various interfaces between the membership service and partners
• Create various statistics for internal and external bodies

What you bring with you

• Experience in IT support, ideally in a comparable environment
• Good knowledge of Windows, Microsoft 365, as well as client and server environments
• Basic to good knowledge in the area of networks
• SQL knowledge / CrystalReports is an advantage
• Enjoyment of direct contact with users and a strong service orientation
• An independent, structured, and solution-oriented way of working
• Very good German and French language skills; other languages are welcome

What distinguishes you

You like to roll up your sleeves, analyze problems systematically, and maintain an overview even when several requests arrive at the same time. You communicate understandably, approach people openly, and find pragmatic solutions.

What we offer you

A varied and independent activity with a lot of creative freedom awaits you. You will work in a collegial environment, can use your IT skills in many ways, and benefit from advanced working conditions at the SEV.

Any questions about the position? Stephan Schütz, Head of IT and Membership Service, will be happy to provide information: Tel.

Interested? Then we look forward to your complete electronic application to Angela Meili, Head of Internal Services and Personnel Administration.

You can learn more about the SEV at

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