Clerk Client Administration and Secretariat/Reception 60-80%

The Stiftung Ungarbühl in Schaffhausen accompanies around 60 adults with impairments. For our newly created position, we are looking for a person as of 1 January 2027 who understands administrative contexts, clarifies open questions, and completes tasks reliably. Sounds exciting? Then apply now as:

Clerk Client Administration and Secretariat/Reception 60-80%

You keep an overview - from the registration of entry to the correct invoice.

Your focus is the client administration for around 60 clients. In addition, there is the secretariat and reception: Here you are the contact person for various concerns and relieve your colleagues in administration. You report directly to the Head of Administration.

Your tasks

• You handle entries, changes, and exits administratively and keep the client data up to date.
• You process applications, cost approvals, and notifications to cantonal authorities. You monitor deadlines, obtain missing information, and follow up on processes until completion.
• You create individual client invoices and billings to the cantons and are responsible for their correctness. Incoming payments and dunning management are handled by the Accounting Clerk.
• You work closely with the Living, Work, and Administration departments and the responsible external bodies. You clarify special cases with the department management.
• You manage the reception and telephone, answer inquiries, and handle correspondence, mail, material management, and filing. You take over the deputy role in cash and donation management.
• You further develop processes and tools in consultation with your supervisor.

What you bring with you

You have completed a basic commercial training EFZ in Switzerland or training as a Medical Practice Assistant EFZ. You enjoy working with numbers and data, formulate clearly, and handle confidential information carefully.

You are used to managing various tasks independently. In case of uncertainties, you ask targeted questions and follow through until a solution is available. In personal contact, you meet people openly, respectfully, and helpfully.

Experience in the social or health sector is an advantage. Knowledge in the IVSE area is not a prerequisite; you can familiarize yourself well with the special procedures and our internal processes with a high level of comprehension.

What we offer you

• Your own area of responsibility with the opportunity to help shape processes.
• Internal training opportunities and participation in external training.
• At least five weeks of vacation, six weeks from age 50, and seven weeks from age 60.
• An employer contribution of 60 % to the pension fund contributions.
• A mutually agreed distribution of your workload, where we can take individual and family needs into account - for example, a start of work after the children start school.

Ideally, you distribute your workload over as many weekdays as possible. The reception time from 8.00 to 16.00 provides the framework for the joint deployment planning.

Interested?

Send your documents by email, with the subject "Bewerbung Vorname Nachname, SAK/E, Sozjobs".

Please format your documents in PDF format. We require the following files from you:

1. Curriculum vitae
2. Diplomas/certificates (all in the same document, oldest first)
3. Work certificates (all in the same document, newest first)

Since we assume that you are brilliant to the tips of your hair, we do not require a cover letter from you :-)

Your contact person is Aljoscha Nyima, Chairman of the Management Board, 052 630 66 00