Housekeeper-Head of cleaning department (a)

Housekeeper-Head of cleaning department (a)

Workplace Genève
Activity rate 80%
Start date to be agreed

What awaits you

• Ensure the management, coordination, and control of all cleaning, cleanliness, and hygiene activities of a multi-building site of 60'000m2 of offices, production workshops, common areas, meeting rooms, outdoor spaces of the site, according to the established specifications
• Guarantor of an irreproachable, safe, and welcoming environment for employees and visitors. The position also includes the steering of service providers, contract monitoring, management of consumables, and support for the different entities present on site
• Ensure orders, stock monitoring, and the supply of consumables related to hygiene and maintenance
• Ensure the permanent availability of supplies necessary for the proper functioning of the site
• Plan and monitor technical or exceptional cleaning services
• Coordinate interventions related to outdoor spaces and seasonal measures (weather conditions, access security, etc.)
• Be the primary contact for all requests related to cleanliness, maintenance, and associated services
• Advise the different entities on their needs and optimize interventions in order to pool costs and resources
• Daily quality control, monitoring of cleaning teams
• Guarantee compliance with hygiene, safety, and internal procedures
• Perform regular quality controls and implement necessary corrective actions
• Raise awareness among stakeholders regarding best practices and the safe use of products and equipment.
• Ensure the link between cleaning, maintenance, security, and other support services
• Follow up on small maintenance requests in collaboration with the technical teams
• Reporting and performance monitoring
• Perform quality controls, document findings, and ensure the follow-up of action plans
• Produce regular reports and inform management of the state of the premises, needs, and improvements to be implemented
• Ensure monitoring of innovations, working methods, and environmentally friendly products
• Contribute to the continuous improvement of services and the optimization of processes

What you bring

• Training in luxury hospitality, facility management, general services or equivalent field
• Confirmed experience (minimum 5 years) in the management of cleaning services and building services
• Experience in a demanding environment with high quality standards
• Good command of French and professional level in English
• Excellent organizational, coordination, quality control, and service provider management skills

Ready for us? We are for you.

At ISS Suisse, we ensure every day the proper functioning and comfort of offices, laboratories, airports, production sites, stations, schools, and hospitals. Our more than 14'000 employees create, throughout Switzerland, living spaces in which more than one million people feel good and can thrive daily.

ISS is synonymous with innovation, quality of service, and proximity to the customer. A leader in our market, we offer stable jobs, varied development perspectives, and a corporate culture based on esteem, occupational safety, and responsibility -- materialized by five dedicated programs, more than 200 training and development sessions, as well as the systematic use of sustainable products and solutions.

Carla Grippo