Customer Advisor in direct contact

Customer Advisor in direct contact (Aargau/Bern/Luzern)
About us
As part of the Entyre Group, Pflegewegweiser is one of the fastest-growing Health Tech Scale Ups on the market. We are in Zurich, Berlin and Boston, employ over 500 people and are redefining outpatient care: tech-enabled, effective and close to people. We combine high-quality care with operational excellence, clear processes and a modern, technology-supported organization.
We are convinced: every person deserves to lead a self-determined, dignified life at home even when care is needed. Family caregivers perform enormous tasks and need professional support, reliable structures and real appreciation.
What is the concept of the promotional actions?
To draw even more people's attention to our innovative care concept, we regularly conduct them with information stands in highly frequented public places – e.g., at events, in squares or near shopping centers. We are present with a stand and specifically approach passers-by – sympathetic, direct and with heart. The goal: to make our offer known, to educate and to win family caregivers for us.
We are looking for support – ideal also for you, if you want to start part-time or with a reduced workload initially.
Your role
Representation of Pflegewegweiser at promotional actions in German-speaking Switzerland, especially in and around shopping centers
Openly approaching passers-by to explain the concept convincingly
Answering initial questions and generating interest for further discussions
Documentation of leads and handover to the team for follow-up
What you bring with you
Communicative, open and confident personality who also appears confident in direct conversation with strangers
Fluent German-speaking Swiss skills and the ability to communicate clearly and precisely in writing as well
Availability from now on as well as flexibility regarding deployment days and locations
Mobility and a valid driver's license are required
Enjoyment of independent work as well as punctuality and reliability
Ideally experience in sales, promotion or in care consulting
What we offer you
A meaningful activity with real social impact
Very good basic salary and attractive bonus model with fair working hours
Varied assignments at busy locations
A committed, family-like team with start-up spirit
Option for long-term cooperation
How we work – Our basic principles
"Exceptionally good" for families – with immediate effect:
We do not simply strive for "satisfaction" – we create real support that lets relatives feel that they are seen, heard and taken care of. We recognize needs early, understand their challenges and act in a solution-oriented manner.
Our claim is excellence – nothing less. Anything below that does not do justice to our families.
Speed counts – with consistent focus:
Only those who work with focus are truly effective. We avoid distraction and concentrate with full energy on the most important goal – until it is achieved. Then follows the next.
What does not move us forward is deliberately omitted. We do not work in breadth, but with depth and impact. We want real progress – now.
We set new standards – mediocrity is not an option:
Mediocrity costs not only time, but also motivation and innovative strength. We strive to make ourselves and our environment a little bit better every day.
We expect high quality – from ourselves and from each other. Taking responsibility, delivering and learning from mistakes is part of it for us. No excuses, no just going along.
Our principle for tempo: Question. Simplify. Accelerate.
We question existing processes – why exactly are we doing this? Is it really necessary? What does not really help is deleted. Then it is simplified – and finally accelerated.
We think in solutions, not in hurdles. If something "doesn't work," we look for the way how it does work. We solve bottlenecks, think laterally and create space for progress.
Act like entrepreneurs – bravely, and with responsibility:
This is our company – and our shared responsibility. We do not wait for permission, but act proactively, independently and with courage.
We make brave decisions that create real added value. We learn, think and act decisively. Our drive is movement – not standstill.
Conclusion:
We are building something significant – and with high speed. This requires clarity, energy and implementation strength. If these lines motivate you and you want to help shape something big: Welcome to Pflegewegweiser.
Sounds good? Then get in touch with us in a very uncomplicated way – ideally you are available promptly. If it only works for you in a few weeks, we look forward to getting to know you anyway! jpid23e27ddjm jit0626jm jiy26jm