AI Engineer for Academic Services and Program Support

• 03 novembre 2026
• 80 - 100%
• Temporary
• Lausanne

EPFL, l'École polytechnique fédérale de Lausanne, is one of Europe's most dynamic university campuses and ranks among the top 20 universities worldwide. EPFL employs more than 6,500 people supporting the institution's three main missions: teaching, research, and innovation. The EPFL campus offers an exceptional working environment at the heart of a community of more than 17,000 people, including more than 12,500 students and 4,000 researchers from more than 120 different countries.

AI Engineer for academic services and program support

About the position

Academic services and operations are becoming increasingly complex with the growing number of programs, courses, and students. At the Centre pour l'éducation numérique, we collaborate with academic support units to develop AI services that help meet the demands of students, teachers, and pedagogical sections. These services encompass the evaluation, verification, and classification of documents (for example, open-ended survey responses) as well as support for document drafting (for example, course descriptions).

We are looking for an AI engineer for academic services and program support to design, develop, and deploy safe and secure AI systems that support existing business processes, allowing staff to focus on helping students and teachers solve their problems. By working with large language models hosted on EPFL's secure infrastructure, you will create innovative solutions following a responsible AI approach.

Our infrastructure includes:

• Graph AI Platform: knowledge graph, semantic search, and RAG construction
• RCP IT infrastructure: GPU clusters, local LLMs, specialized AI services
• Agents Framework: orchestration layer for chatbots and AI applications
• Production applications: more than 20 AI tutors and chatbots, analysis tools, search engines

You will expand this ecosystem with functionalities and APIs specifically designed to support academic services operating within their dedicated IT environment.

Mission

You will develop AI applications that support academic services and operations at EPFL. You will collaborate closely with the Centre de soutien à l'enseignement, the registrar's office, and central IT services. You will build tools that help pedagogical advisors analyze survey responses, alleviate administrative tasks for teachers, support administrators in verifying document completeness and quality, and support program directors in conducting accreditation work.

Main tasks and responsibilities

1. Support for pedagogical processes (50%)

• Course evaluations (theme extraction, categorization of feedback)
• Course descriptions (support for skill description according to the skills framework)

1. Support for administrative processes (50%)

• Analysis of administrative documents and quality controls
• Support to administrators in complex decision-making processes

Both areas of activity require particular attention to fairness and a strong commitment to secure data processing. Potential solutions will be tested and evaluated in collaboration with our benchmark engineer for the absence of bias and the quality of responses.

Profile

Education & experience

• Master's in computer science, machine learning, AI, or a related field
• 2-3 years of professional experience in ML/AI application development
• Strong experience with large language models

Technical skills

• Expert in Python programming and ML frameworks
• LLM application development: RAG systems, prompt engineering, fine-tuning
• Computer vision/OCR: experience in handwriting recognition or document processing
• Experience in API development and data engineering
• Familiarity with vector databases and semantic search

Desired qualifications

• Experience in educational technology or learning analytics
• Knowledge of educational assessment theories and practices
• Knowledge of AI ethics and responsible AI development
• English (C1) and French

We offer

Professional environment

• Work at the intersection of AI and education in a world-renowned technical university
• Collaboration with AI and education specialists from the Centre des sciences de l'apprentissage (LEARN)
• Access to EPFL's secure on-site AI infrastructure (RCP GPU clusters, local LLMs)
• Direct impact on teaching and learning for more than 1,000 teachers

Technical resources

• State-of-the-art GPU computing infrastructure
• Access to the latest open-weight models and commercial APIs for development
• Integration with established platforms (Graph AI, intelligent agents, chatbot framework)

Development opportunities

• Continuous learning environment with access to courses and training
• Work on cutting-edge LLM applications in education
• Contribution to open-source AI educational tools

Information

Contract start date: 01/04/2027

Min activity rate: 80.00

Max activity rate: 100.00

Contract type: CDD

Duration: 1 year

Reference: 2558