Clerk Unemployment Compensation 80 - 100 %

Clerk Unemployment Compensation (ALE)
6-12 months with options for permanent employment

Unemployment Insurance (AVA) – Unemployment Fund

Your tasks

In this versatile role, you will independently process insurance cases for fully and partially unemployed persons and ensure the correct and timely payment of unemployment compensation. Your main tasks include:

Clarification and calculation of entitlement including new registrations (paperless)

Issuance of fund decisions as well as payment of normal and special daily allowances (ALE / ZV / AMM)

Professional advice to insured persons, female employers and employers (telephone, counter, e-mail)

Processing of recipient administration in the corresponding ICT systems

General correspondence and cooperation with other official bodies

Continuous adaptation to legal changes as well as active further training in the AVIG area

Your profile

Completed commercial basic training (EFZ) or equivalent qualification

Ideally experience in a comparable role (insurance, social services, administration)

Flair for numbers as well as interest in legal contexts

Very good German skills (C2 level), French skills at least at level B1

Independent, careful and reliable way of working

High customer and service orientation

Resilience, willingness to learn and ability to work in a team

We offer

A responsible and varied activity in a socially relevant environment

Structured internal training with specialist examination (after approx. 18 months)

Cooperation in a committed team

Modern, virtual file processing (DMS)

Contemporary employment conditions according to cantonal administration (GK 15)