Corporate Client Advisor – Service Center 100%
- Employment type
- Temporary
- Location
- Zürich
- Company
- Kobot Personal GmbH, Fabrikstrasse 7, 9200 Gossau SG
- Languages
- German (fluent), Swiss German (fluent)
- First posted
Corporate Client Advisor – Service Center 100%
Requirements
- Commercial training (of great advantage)
- Experience in a banking and/or Contact Center environment
- Very good German skills (mandatory); French skills desired, oral and written
- Proficient in handling MS-Office; affinity for new technologies
- Strong customer orientation, high initiative, flexible & agile
- Able to work under pressure in shift operations, quick comprehension and clean way of working
Tasks
- Support on the support hotlines: E-Banking, Log-In/Authentication, card blocks
- Advising customers on online services (E-Banking, authentication tools, cards)
- Receiving and competently answering telephone inquiries from German-speaking Switzerland & Romandie
- Recording, triaging and forwarding orders/information requests to the responsible departments
- Clean documentation of customer contacts in the systems
- Framework conditions
Duration of assignment: 01.08.2026 - 30.11.2026 (possible extension until 31.12.2026)
Working hours: Mo–Fr, 07:30–max. 18:00, shifts; daily +10 Min preparation time
Automatically translated from the original.
Posted 7 weeks ago