Customer Service Clerk (m/f/d) 80%

Customer Service Clerk (m/f/d) 80% #

Employment type:
Permanent position

Region:
Grossraum Solothurn/Grenchen

Start date:
Immediately or by arrangement

Reference number:
104081-173

Requirement profile:

• Completed commercial or technical training
• Experience in customer service, inside sales, or order processing
• Experience in scheduling or appointment planning
• Professional experience in the manufacturing industry
• Technical understanding and structured way of working
• Very good German and French skills, written and spoken
• Good Italian skills
• Good MS Office skills, ERP experience
• Independent, reliable, and precise way of working
• Strong communication, resilient, and solution-oriented personality
• Enjoyment of customer contact and working in a team

Tasks:

• Organization and coordination of customer service assignments
• Scheduling and appointment setting for service technicians in German and French
• Telephone customer support and consultation
• Independent order processing for an assigned customer portfolio
• Technical and commercial clarifications
• Close cooperation with the field service
• Awarding orders to external installers and service partners
• Ensuring professional and efficient customer communication

Contact person:
Roger Marty

Tel. 062 832 10 60

Apply for this position via rmarty@mittelland-personal.ch or via application form.