Customer Service Advisor in Health Insurance

• 21 octobre 2026
• 100%
• Temporary
• CHF 29 - 35 /hour
• Rue Saint-Martin 22, 1003 Lausanne

We are looking for passionate and committed professionals in the construction fields to join our dynamic teams. At Gi Group, we believe in the power of innovation, collaboration, and excellence.

We consider each potential candidate as an invaluable source of unique skills and talents.

Join us in our constant quest for excellence! We look forward to discovering how your expertise and passion can contribute to our common success.

We are currently looking for one of our important clients in the health insurance sector for a:

Customer Service Advisor in Health Insurance

Your mission ##

In order to strengthen our teams in the context of temporary absences, we are looking for several motivated Customer Service Advisors oriented towards customer satisfaction.

Within our customer service department, you will be the preferred interlocutor for our insured persons and our partners.

Your main responsibilities ###

• Respond to requests from our insured persons by telephone and by e-mail
• Respond to requests from our service providers by telephone
• Provide clear and high-quality information on benefits and services
• Ensure efficient processing of requests while guaranteeing a high level of customer satisfaction
• Contribute to the proper functioning of the service in a dynamic environment

Your profile ##

• You are comfortable in customer relations and have a sense of service
• You demonstrate versatility, rigor, and organization
• You know how to effectively manage stress and high-activity situations
• You enjoy teamwork while being autonomous in your tasks
• Experience in the field of health insurance is a major asset
• Significant experience in customer consulting is also welcome

During high season, employees handle between 50 and 60 calls per day.