Employee Service Contact Center (m/f), 100% – temporary

Your task:

• Telephone and written support of customers in German and French
• Processing of customer requests via ticketing system – competent, friendly and solution-oriented
• Forwarding of inquiries to the responsible specialist departments
• Ensuring professional and efficient customer service

Your profile:

• Experience in back office, call center, contact center or office area
• Very good French skills
• Very good German skills
• Good MS Office skills
• Joy in making telephone calls and daily customer contact
• High initiative and the ability to set priorities
• Communicative, team-oriented as well as independent and reliable way of working
• Limited until end of March 2027