Consulting and Administration Ombudsman Office

50 %

per 1. January 2027 or by arrangement

Your responsibility

• The position comprises consulting activities on the one hand and administrative tasks on the other. You conduct the initial contacts with those seeking advice, clarify their concerns, and advise them on simpler matters.
• You organize meetings of the ombudswomen with clients as well as with authorities and take minutes during consultation meetings.
• The drafting of correspondence or reports, the creation and evaluation of Excel spreadsheets, as well as the creation of PowerPoint presentations are also part of your area of activity.
• You bear the responsibility for all administrative tasks of the ombudsman office, in particular for the management of the client database and the creation of statistics.

Your background

• You have training or further education in the field of consulting and sound commercial knowledge, or commercial training preferably with further education in the field of consulting.
• You are a very communicative, socially competent, and trustworthy personality with a certain amount of life experience, who is discreet, reliable, and resilient and has a quick grasp.
• You have professional experience and have ideally already worked as a consultant, e.g., in a counseling center or in administration.
• You communicate orally and in writing in stylistically confident German; foreign language skills are an advantage.
• You enjoy working in a small team and are used to working independently and precisely.

For questions about the position

Béatrice Bowald
Ombudsfrau

Ombudsstelle

The Ombudsstelle is available to the entire population in case of differences with authorities of the Canton and the municipalities. It can also be contacted by administrative employees in the event of personnel conflicts. The Ombudsstelle advises those seeking advice confidentially and free of charge. It checks impartially whether the official and service offices have acted lawfully, correctly, and appropriately. Its goal is the mediation and resolution of the conflict. In addition, it is also responsible for whistleblowing cases in the Canton.

What else you should know

At the Liestal location, we offer you an unusual, varied, and demanding task in a lively environment as well as attractive employment conditions that also take into account the compatibility of work and family.