Reception and Administrative Support Officer at 70%

Ref 2587736 | Date: 27 Oct 2026

ECA - Etablissement Cantonal d'assurance

Do you know how to turn every "hello" into a successful first impression? And keep track when a call, a reservation, and a visit occur at the same time? Then become the first face of ECA for those who contact us or walk through our doors.

To strengthen our transversal services division, we are looking for our future:

Reception and Administrative Support Officer at 70%

What awaits you if you join us?

You will join the reception team, the link between ECA, its public, its partners, and its staff. Your welcome will contribute directly to the image of an establishment serving the Vaud population. This position is organized according to a fixed schedule: Mondays, Tuesdays, and Thursdays all day, as well as Friday mornings. Your Wednesday and Friday afternoons remain free, for a beautiful balance between professional and private life.

At the reception desk as well as on the phone, you will ensure a welcome faithful to our quality standards. You will announce visits to the relevant teams and direct members of the public from exhibitions or training toward the right people.

You will manage reservations for training rooms and visitor parking spaces and occasionally support the communication manager with making appointments, orders, or placing advertisements. As a replacement, you will take charge of invitations to events and sponsorships, from the preparation of files to the on-site welcome.

On a daily basis, you will handle the general ECA mailbox and extract call and visitor statistics. You will carry out mailings and stuffing. Finally, you will pass on your expertise to apprentices.

Your profile:

You hold a CFC as a commercial employee, a diploma from a hotel secretarial or reception school, or training deemed equivalent. You have at least 5 years of experience in a similar position.

You know how to manage multiple requests in parallel with calmness and attention. You rephrase a request to direct it to the right service on the first try. Your neat appearance and your courtesy reflect the values of ECA. You are proficient in Word, Outlook, and Teams, build Excel tables with simple formulas, and quickly master tools such as Genesys or scanning software.

Your perfect command of French, both spoken and written, is indispensable. Knowledge of German and English is an asset.

Does this opportunity inspire you?

We look forward to receiving your application by November 10. A cover letter is not required; we simply invite you to write 3 to 4 lines describing how your profile echoes the position, to attach your CV, your salary expectations, as well as all your work certificates and diplomas.

And what follows:

We process and respond to all applications. For people we wish to meet, we will contact you by telephone to invite you to a 1st interview. The process will continue with a questionnaire on work behavioral preferences, followed by a 2nd interview to discuss it. You will meet your future manager as well as a person from human resources.

Do you have any questions? Do not hesitate to contact Alain Decker, recruitment officer, at .

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