Business & Contract Coordinator

• 16 octobre 2026
• 80%
• Durée indéterminée
• Avenue de Sévelin, 18, 1004 Lausanne
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We are Sonic Suisse

Sonic Suisse is a comprehensive network of regional laboratories with more than 2,500 employees in the German-speaking, French-speaking, and Italian-speaking regions of Switzerland.

We are part of the global Sonic Healthcare group, a leading provider of medical diagnostic services. We are committed to the well-being of our customers and their patients, thereby contributing decisively to medical care across Switzerland on a daily basis. High quality standards and the continuous training of our employees guarantee the safety and validity of our analyses and test results.
Whether in laboratory medicine, in the administrative field, or in support functions: we offer you a meaningful work environment with various development opportunities, space for personal initiative, and a corporate culture.

Job Objective

The role ensures the availability of high-quality and reliable customer and contractual data in the CRM system for marketing, sales, and other commercial functions. It supports operational communications with customers and marketing, as well as cross-functional activities, through data analysis and preparation. Additionally, this role promotes collaboration between CRM, marketing, sales, and adjacent departments to design and execute efficient, data-driven business processes.

Your impact in this role

• Maintain contract-related information in CRM and CLM systems;
• Monitor and ensure data quality in the CRM in accordance with the defined quality plan;
• Collaborate closely with CRM, marketing, sales, and other cross-functional teams;
• Prepare customer data for customer communications and marketing campaigns;
• Support the planning and execution of marketing activities;
• Contribute to the continuous improvement of data-driven processes and workflows;
• Assist in the coordination of cross-functional initiatives involving customer and contractual data.

Your background and expertise

• Completed commercial or technical training, or equivalent qualification;
• Advanced proficiency in Microsoft Excel and experience with reporting and business intelligence tools (e.g., Power BI, Tableau, or Qlik);
• Solid practical experience with CRM and ERP systems;
• Experience in data preparation, data quality management, and KPI definition;
• Good understanding of sales and marketing processes;
• Strong analytical skills and a high affinity for working with data and numbers;
• Structured and detail-oriented work approach with a strong commitment to quality;
• Excellent communication skills and the ability to explain data and insights in a clear and understandable manner;
• Team spirit with a passion for close collaboration between different functions and departments;
• Service-oriented attitude, acting as the first point of contact for data-related questions and support;
• Enthusiasm for learning and a strong interest in emerging technologies in data, analytics, and reporting.

A place to grow and have an impact

• The opportunity to contribute to shaping the future of a fast-growing company;
• Support for continuous training and promotion of internal development;
• A varied, stimulating, and dynamic work environment;
• A high level of autonomy to adapt initiatives and contribute ideas for continuous improvement.

Questions? We are happy to help you.

Do not hesitate to contact us - we look forward to hearing from you!