Customer Center Advisor, 60%, Sion

• 03 novembre 2026
• 60%
• Indefinite duration
• Place des Cèdres 8, 1950 Sion
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Are you interested in responding to customer inquiries, advising customers by telephone, e-mail and chat while guaranteeing a high quality of service? Our Customer Center is looking for a customer advisor!

Customer Center Advisor, 60%, Sion

What does this mean in concrete terms?

• You systematically identify customers, provide information, communicate the terms and information relating to the different products and services and exploit sales potential.
• You transmit necessary information for the update of computer data concerning customer service and market steering.
• You advise by telephone on basic products/services (accounts, cards, e-banking) and provide the first information on other banking products.
• You accompany and support our clientele in the use of our digital products, thus creating added value for their customer experience.
• You schedule appointments with our advisors.

Do you like challenges?

This position is made for you if -

• You possess a commercial training (CFC, MPC, ESC, maturity type E).
• You have experience in a customer center and excellent command of office communication tools.
• You communicate effectively in German and French. Other languages are an asset.
• You are a pragmatic and disciplined person, who proposes constructive suggestions for improvement and are skilled in telephone contact.
• You appreciate teamwork and collaborate easily with your colleagues.

So, let's meet!

Do you want to join our team?

We look forward to receiving your application.

Please send your complete application documents to the address recrutement@bcvs.ch.