IT Support Technician - 3-month mission at 100%

--- base: meta-keywords: meta-viewport: width=device-width, title: IT Support Technician - 3-month mission at 100% --- IT Support Technician - 3-month mission at 100% ================================================== Job Description On behalf of our client, a Swiss company active in the luxury sector, we are looking for an IT Technician for a temporary mission of approximately three months, with a desired start date from the second week of December 2026 and a mission end planned for late March or early April 2027. You will join a human-sized team to support employees in their daily use of IT tools. You will work in a primarily Microsoft environment, in contact with various interlocutors, from production teams to management. Main Missions * Provide local IT assistance to employees and handle incidents and service requests. * Diagnose and resolve problems related to workstations, software, peripherals, and network connections. * Install, configure, and maintain IT equipment in a Microsoft environment. * Support the arrival and departure of employees: preparation of workstations, installation of tools, and management of access according to internal procedures. * Explain solutions to users and train them in the use of equipment and applications. * Document interventions and resolutions in the ticket management tool, ensuring rigorous follow-up. * Analyze complex problems methodically and contact competent teams when their intervention is necessary. * Participate in IT asset management, inventory maintenance, and equipment lifecycle monitoring. * Collaborate with local and central IT teams, and communicate regularly on the progress of requests. * Apply internal procedures and IT security rules. We are looking for a profile meeting the following criteria: * Training in IT or equivalent professional experience. * First confirmed experience in local IT assistance. * Good generalist skills in Microsoft environments, IT hardware, software, and networks. * Excellent diagnostic and problem-solving skills, with a logical, structured, and pragmatic approach. * Excellent communication skills and excellent interpersonal skills: listening, pedagogy, courtesy, and the ability to adapt your speech to any type of interlocutor. * Calm and professional attitude, including when facing emergencies and pressure situations. * Sense of service, autonomy, team spirit, and the ability to become operational quickly. * Proficiency in French and professional English allowing for exchange with international teams. * Knowledge of IT Service Management (ITSM) tools is an asset. * Valid driver's license and availability for some travel within the canton of Vaud; a personal vehicle is not necessary. * Availability from December 2026 for the entire duration of the mission. SpeciTec SA * SpeciTec SA Place de Pont-Rouge 1 1212 Grand-Lancy * [ ](< >) jpid4330dc8jm jpit1043jm jpiy26jm